NHTSA Complaint #11632137 — 2009 GMC SIERRA 1500
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11632137 |
| Vehicle | 2009 GMC SIERRA 1500 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
General Published an article about the Takata Airbag recall stating that the dashboard would be inspected prior to doing the recall work and if already cracked or damaged the dashboard would not be replaced. My dash board is like new with no damage or cracks. The dealer told me (contrary to this article) that if their service men damaged my dashboard while doing the recall replacement I would be responsible for any replacement even if my dashboard is in perfect condition prior to the work. I find this unacceptable and will not have my airbag replaced under these conditions. The dealer/GM should be responsible for any damage they cause during the repair.
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