NHTSA Complaint #11288202 — 2015 FORD F-250

TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO KEEP HIS FOOT ON THE BRAKE PEDAL AND PLACE THE VEHICLE IN PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S INTERSTATE 35 E, DENTON, TX 76210, (940) 321-7400) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V204000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWRE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.