NHTSA Complaint #11287618 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11287618
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	August 4, 2017
Date Filed	December 7, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AFTER APPX 65K MILES, THE STEERING WHEEL STARTED CLICKING WHILE STATIONARY OR MOVING. AFTER RESEARCHING THIS PROBLEM, I FOUND SEVERAL PEOPLE DESCRIBED THE ISSUE AS THE STEERING KNUCKLE. I TOOK MY CAR TO THE REPAIR SHOP TO RESOLVE THE ISSUE. MY ISSUE WAS NOT ONLY THE KNUCKLE, BUT THE STEERING GEARBOX. THERE WERE TEETH BROKEN ON THE GEARS. THIS IS A VERY COSTLY REPAIR. $2000-$4000. THESE ISSUES SHOULD NOT HAPPEN UNLESS THERE WERE WEAK OR DEFECTIVE PARTS INSTALLED DURING THE BUILD PROCESS. THIS IS AN EXTREMELY DANGEROUS ISSUE.

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