NHTSA Complaint #11287517 — 2017 CHEVROLET VOLT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11287517
Vehicle	2017 CHEVROLET VOLT
Component	POWER TRAIN
Date of Incident	November 19, 2019
Date Filed	December 6, 2019
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHEN I ATTEMPTED TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF. I WOULD HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES, SOMETIMES ROUGHLY 6-7 TIMES AND SOMETIMES I WOULD HAVE TO MOVE THE SHIFTER BACK AND FORTH BETWEEN D, N, R, ETC. I HAD MY LOCAL DEALERSHIP (VAN GMC/CHEVROLET) AND THEY REPLACED THE SHIFTER HARNESS WHICH WAS A KNOWN ISSUE. MY VOLT IS CONTINUING TO FLASH THE 'ACTION REQUIRED/SHIFT TO PARK' MESSAGE AND HESITATES TO TURN OFF AND THEN POWERS DOWN.

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