NHTSA Complaint #11287403 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11287403
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	November 1, 2019
Date Filed	December 6, 2019
Mileage	67,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION

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