NHTSA Complaint #11287140 — 2016 SUBARU OUTBACK UNKNOWN OR OTHER

Complaint Details

ODI Number	11287140
Vehicle	2016 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	November 30, 2019
Date Filed	December 5, 2019
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY CANNOT FIND ANYTHING WRONG WITH IT. I CALLED SUBARU AND THEY TOLD ME I HAVE ICE BUILD UP! THAT IS NOT IT! I CALLED THEM AGAIN THIS WEEK AND THEY SAID THEY DON'T HAVE A RECALL NOTICE FOR MY ISSUE. THIS CAR IS GREAT FOR SAFETY AND DRIVING 95% OF THE TIME SO IT IS DANGEROUS TO HIT A PATCH OF ICE AND HAVE IT SLIDE. IT IS REALLY BAD WHEN THEY ROADS HAVE STARTED TO MELT AND YOU HAVE PARTIAL PAVEMENT AND PARTIAL ICE. I PUT THE DATE DOWN OF THE LAST OCCURRENCE BUT IT HAS BEEN HAPPENING FOR 4 WINTERS.

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