NHTSA Complaint #11286940 — 2019 FORD F-350

ON DEC 2, 2019 I WAS DRIVING MY 2019 FORD F-350 (WITH 15,000MI) ON INSTERSTATE 505 AT APPROXIMATELY 65-70MPH WHILE OVERTAKING A TRACTOR-TRAILER. WITH NO OBVIOUS CAUSE, THE FRONT WHEELS / STEERING OF THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. I ASSUMED THERE WAS SOME SORT OF MAJOR WHEEL DAMAGE OR BLOWOUT OF A TIRE AND TRIED TO PULL OVER. THE VEHICLE WAS VERY HARD TO STEER AND I DID NOT HAVE ADEQUATE SPEED TO GET SAFELY PAST THE SEMI, SO I SLOWED DOWN IN THE FAST LANE AND PULLED TO THE RIGHT BEHIND THE SEMI. ONCE STOPPED I INSPECTED THE VEHICLE AND WAS SURPRISED TO FIND NO OBVIOUS DAMAGE. I RESUMED DRIVING WITHOUT ANY APPARENT ISSUE. ABOUT 45MI FURTHER DOWN THE ROAD THE EXACT SAME ISSUE HAPPENED AGAIN AT 65MPH. THIS TIME THERE WERE NO VEHICLES NEARBY ON THE HIGHWAY SO I SLOWED BELOW 30MPH AND THE VIBRATION STOPPED. I ACCELERATED BACK TO 65MPH WITHOUT THE VIBRATION ISSUE AND CONTINUED MY TRIP HOME. THE INTENSITY OF THESE VIBRATIONS IS VERY EXTREME AND THE VEHICLE IS ALMOST UNCONTROLLABLE WHEN THEY ARE HAPPENENING. THERE IS NO WAY TO AVOID OR ANTICIPATE THAT THEY WILL HAPPEN, AND THE ONLY REMEDY IS TO SLOW OR STOP THE VEHICLE IMMEDIATELY, WHICH IS EXTREMELY DANGEROUS TO DO IN A FREEWAY ENVIRONMENT WHEN THE STEERING IS BARELY WORKING. MY VEHICLE IS USING ORIGINAL, UNMODIFIED STOCK TIRES, WHEELS, AND SUSPENSION COMPONENTS AND IS OVF RELATIVELY LOW MILEAGE (15,000MI).