NHTSA Complaint #11286723 — 2019 KIA FORTE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11286723
Vehicle	2019 KIA FORTE
Component	POWER TRAIN
Date of Incident	October 16, 2019
Date Filed	December 3, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2019 KIA FORTE. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT RELEASED THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL AND THE RPMS INCREASED TO 4; HOWEVER, THE VEHICLE FAILED TO MOVE. THE CONTACT PLACED THE VEHICLE IN PARK, TURNED THE VEHICLE OFF, RESTARTED THE VEHICLE, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF SAN BERNARDINO (735 SHOW CASE DR N, SAN BERNARDINO, CA 92408, (888) 480-0418) WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT VARIABLE TRANSMISSION ASSEMBLY NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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