NHTSA Complaint #11286697 — 2017 NISSAN SENTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11286697
Vehicle 2017 NISSAN SENTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 32,892 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

WHEN IN A STATIONARY POSITION AND OFF THE CAR'S AUTOMATIC START WILL NOT START THE CAR EVEN WHEN PRESSING ON THE BRAKE PETAL AND PRESSING THE AUTOMATIC START BUTTON. THE CAR WILL CYCLE THROUGH THE ELECTRONIC WARNING ON THE DASHBOARD TO SAY - PRESS THE BRAKE PEDAL AND PRESS THE START BUTTON. THE CAR WILL NOT START. INSTEAD IT WILL CYCLE THROUGH THE RADIO COMING ON AND THE DASH ILLUMINATING AND THEN TO OFF. THE CAR WILL NOT START. IT FIRST OCCURRED ON 11/26/19, ON TWO SEPARATE OCCASIONS. FIRST OCCASION WAS ATTEMPTING TO LEAVE OUR HOME GARAGE. SECOND OCCASION WAS DIRECTLY FOLLOWING OCCASION 1 AS WE ATTEMPTED TO LEAVE THE GROCERY STORE PARKING LOT. THE THIRD WAS ON 12/3/19, AS WE ATTEMPTED TO LEAVE A METRO PARKING GARAGE. THE VEHICLE WILL TAKE 3-4 ATTEMPTS AND FULL CYCLES (5 MINUTES) TO START THE CAR.

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