NHTSA Complaint #11501980 — 2017 NISSAN SENTRA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11501980
Vehicle 2017 NISSAN SENTRA
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Pressing on the gas pedal would not accelerate the car. This was intermittent. With cruise control set, the car would no longer maintain the set speed. Both of these occurred repeatedly and while going different speeds. This lasted for 2+ weeks until the dealer was able to find the defect. Nothing was recorded on the car's error messages. The dealership was unable to find the cause and eventually called Nissan's engineering department at corporate. They were aware of the issue in other vehicles that would also stop accelerating and provided a possible solution to the Nissan dealership. The dealer charged us to replace a "brake switch" which was randomly triggering a braking event even though the brake pedal was not touched or engaged.

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