NHTSA Complaint #11713456 — 2017 NISSAN SENTRA

The contact owns a 2017 Nissan Sentra. The contact stated that upon depressing the brake pedal to start the vehicle, the vehicle failed to start. The contact stated that the brake pedal was stiff. The contact stated that the message "Put Foot on Brake Pedal" was displayed. While standing on the brake pedal, the vehicle started. The failure recurred while attempting to start the vehicle. The vehicle was taken to the dealer, where the contact was informed that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that after investigating the failure online, the contact learned that the failure was a common failure and could be related to a sensor malfunction. The manufacturer was notified of the failure, and a case was filed; however, the contact was later referred to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.