NHTSA Complaint #11286377 — 2018 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11286377
Vehicle	2018 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	October 30, 2019
Date Filed	December 2, 2019
Mileage	4,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING, THE VISUAL ALARM SYSTEM AND AUTOMATIC BRAKING SYSTEM DID NOT WORK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING LAKE NORMAN HYUNDAI (704-274-3145, LOCATED AT 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE THE TECHNICIAN STATED THAT ROAD TESTS WERE NOT ALLOWED ON SUCH VEHICLES. ONE OF THE DEALERS PROVIDED THE CONTACT WITH TSB: GROUP BRAKE 18-BR-001. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700. THE VIN WAS INVALID.

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