NHTSA Complaint #11286338 — 2017 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11286338
Vehicle	2017 FORD F-350
Component	STEERING
Date of Incident	November 26, 2019
Date Filed	December 2, 2019
Mileage	12,936 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

BOUGHT MY FORD F 350 XLT IN FEB OF 2019 WITH 12,936 MILES ON IT FROM ROCHESTER FORD IN MN DRIVING HOME ON THE INTERSTATE AT ABOUT 70 MPH IT DID THE DEATH WOBBLE 3 TIMES AND I CALLED THEM AND THEY ACTED LIKE THEY HAD NEVER HEARD OF IT. COULDN'T GET IT INTO THE SHOP UNTIL A COUPLE WEEKS LATER AT BEDFORD FORD IN BEDFORD INDIANA WHERE THEY REPLACED THE STEERING DAMPENER. HADN'T HAPPENED AGAIN UNTIL NOV 26, 2019. MADE AN APPT. AT BEDFORD IN FORD DEALERSHIP AND THEY SAID IT WAS THE TIRES AND NEEDED AN ALIGNMENT AND NEW TIRES. MILEAGE IS LESS THAN 24,000 MILES ON IT. SO THE PROBLEM IS STILL NOT FIXED AND THEY ARE JUST PUSHING ME AWAY AND BLAMING THE TIRES.

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