NHTSA Complaint #11282940 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11282940
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	November 11, 2019
Date Filed	November 29, 2019
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEN USING THE AUTO START AND STOP FEATURE WHEN RELEASING THE BRAKE AND THE ENGINE CRANKS BACK I HEAR A STRANGE NOISE THAT SOUNDS LIKE A CAT SQUALLING WHEN THE ENGINE STARTS. THIS DOESN'T HAPPEN WHEN YOUR NOT USING AUTO START. PLUS WHEN YOU SHIFT INTO PARK WHILE STOPED IT DOESN'T MAKE THIS NOISE. MY WIFE ALSO HAS THE SAME ISSUE WITH HER CAR SAME YEAR MODLE AND MAKE. NO CLUE I FEAR THIS MAYBE RELATED TO THE TRANSMISSION. AS WHEN PLACING IN PARK IT DOESN'T MAKE THE NOISE WHEN YOU RELEASE THE BRAKES. MY WIFE'S CAR HAS LESS THAN 12000 MILES AND MINE HAS 6000 MILES AND IT'S STARTING TO MAKE THE NOISE. SEEMS TO HAPPEN MORE WHEN HARD BRAKING OCCURS . SOUND IS COMMING FROM THE DRIVERS SIDE OF THE CAR.

Related Complaints for the 2020 KIA SOUL

Other ENGINE Complaints

#11718557 — February 17, 2026 — I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...

#11718252 — February 16, 2026 — My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...

#11716026 — February 5, 2026 — My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...

#11714287 — January 29, 2026 — I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...

#11711959 — January 19, 2026 — My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through...

Recent Complaints for the 2020 KIA SOUL

#11713543 — AIR BAGS — January 27, 2026 — Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...

#11712729 — UNKNOWN OR OTHER — January 22, 2026 — My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil ...

#11712220 — UNKNOWN OR OTHER — January 20, 2026 — Mapping system will not update. Vehicle is dangerous.

#11709854 — ENGINE AND ENGINE COOLING — January 9, 2026 — The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehic...

#11707385 — FUEL/PROPULSION SYSTEM — December 28, 2025 — The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...