NHTSA Complaint #11282771 — 2015 JEEP CHEROKEE

THIS IS FOLLOW UP TO PREVIOUS COMPLAINT 11281573: DEALER RECEIVED JEEP VIA TOW AND FOUND STUCK IN NEUTRAL AS I DESCRIBED. LET SIT OVERNIGHT AND DEALER INDICATES JEEP WILL ONLY GO IN REVERSE, LATER IN DAY SECOND TRY JEEP DRIVES FINE AND NO CODES TO REPORT A PROBLEM TO FIX. CANNOT IDENTIFY FAILURE SINCE NO "CODES" WERE AVAILABLE IN SYSTEM. DEALER DROVE VEHICLE SEVERAL TIMES WITHOUT PROBLEM OF GOING INTO NEUTRAL OCCURRING. I PICKED UP VEHICLE AND DROVE HOME. NEXT MORNING WHILE MAKING A SIGNALED LEFT TURN NO CITY STREET, JEEP GOES INTO NEUTRAL, COAST TO ADJACENT PARKING LOT CROSSING OVER ONE LANE AND STOP. VEHICLE ENGAGES INTO DRIVE SO I PROCEED. RETURNING HOME A FEW MINUETS LATER AND AT ABOUT 50 MPH JEEP AGAIN GOES INTO NEUTRAL, I REMOVE FOOT OFF ACCELERATOR BUT ENGINE ACCELERATES TO ABOUT 5500 TO 5800 RPM AS I COAST TO SIDE OF ROAD (QUITE SHAKEN AT THIS POINT DUE TO ACCELERATED ENGINE). CHECK ENGINE LIGHT COMES ON DURING THIS EPISODE. WAIT A FEW MINUETS TO CALM DOWN AND RESTART JEEP. TRANSMISSION ENGAGES AND RETURN TO DEALER. DEALER FINDS CODE IS DUE TO DIFFERENCE BETWEEN WHEEL SPEED AND ENGINE SPEED- NOT TRANSMISSION RELATED. SEVERAL SERVICE TECHS DRIVE JEEP THROUGHOUT THE DAY WITHOUT PROBLEM. LATER IN DAY DRIVER EXPERIENCES NEUTRAL CONDITION 3 TIMES WHILE TEST DRIVING- STILL NO CODES TO ID PROBLEM. ADVISER CONTACTS MOPAR EXTENDED WARRANTY (MAX CARE UNLIMITED MILEAGE) BUT CANNOT GET AUTH TO REPAIR WITHOUT "CODES". DEALER HAS OPENED A "STAR CASE" WITH FACTORY.