NHTSA Complaint #11282751 — 2013 HONDA INSIGHT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11282751
Vehicle	2013 HONDA INSIGHT
Component	ENGINE
Date of Incident	November 22, 2019
Date Filed	November 28, 2019
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TRAVELING 65MPH ON HIGHWAY WITH CRUISE CONTROL ON. LOST POWER AND CHECK ENGINE LIGHT CAME ON. I PULLED TO THE SHOULDER, ENGINE CONTINUED TO RUN, BUT WOULD NOT ACCELERATE. TURNED CAR OFF AND BACK ON AND MULTIPLE CHECK MESSAGES DISPLAYED. I HAD CAR TOWED TO LOCAL HONDA DEALER SHOP. THEY INFORMED ME SPARK PLUGS NEEDED TO BE REPLACED. I AGREED, BUT NEXT DAY THEY CALLED TO TELL ME THE ENTIRE ENGINE NEEDED TO BE REPLACED. HONDA HAS EXTENDED THE ENGINE WARRANTY, BUT NO ONE FROM DEALER MENTIONED THAT. THEY WANTED MORE FOR NEW ENGINE THAN THE CAR IS WORTH.

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