NHTSA Complaint #11700069 — 2013 HONDA INSIGHT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11700069
Vehicle 2013 HONDA INSIGHT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I have had a 2013 Honda Insight since September 2024 and I have complained about excessive oil consumption since October 2024.This past Saturday my car stopped on the highway when I tried to accelerate. It was towed to Honda and the diagnostic comes back as piston ring replacement with spark plugs. Last November I had 2 spark plugs replaced and my ignition coils. There was an ESB put out by Honda but I was not the current owner then so Honda doesn’t want to cover the cost. I also have contacted the dealership, that is not a certified reseller of Honda, mark Sweeney Buick of Cincinnati, Ohio but since I signed an As Is contract they stated they wouldn’t assist. The first week I got the car there were problems. I feel like mark Sweeney didn’t fully check their car before it was sold. Honda clearly saw that customers were having issues with the oil consumption, otherwise they wouldn’t have put out an 2 ESBs in the first place. I’d really like some assistance on this problem if possible. Attached will be both quotes, 1 from Nov 2024 were actually work was done and the other is what currently needs to be fixed on the car, mainly the piston rings and spark plugs.

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