NHTSA Complaint #11282702 — 2014 RAM 1500

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	11282702
Vehicle	2014 RAM 1500
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 1, 2019
Date Filed	November 27, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/LOCKS/LINKAGES) AND 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM AT 877-812-7782 (LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE COOLANT LEVEL OF THE VEHICLE WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V757000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR 19V347000 (LATCHES/LOCKS/LINKAGES).

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