NHTSA Complaint #11282685 — 2016 FORD ESCAPE

I'VE OWNED THE CAR FOR A LITTLE OVER 3 YEARS. THE OTHER DAY I WAS AT A STOP SIGN AND WHEN I WENT TO ACCELERATE MY CAR WOULD MOVE. THE RPM WENT UP BUT NO MOVEMENT. FINALLY IN SLAMMED INTO GEAR SO I COULD MOVE AND PARK. UP UNTIL THIS DAY I HAD NO ISSUES THAT WOULD MAKE ME SUSPECT THAT MY TRANSMISSION WAS GOING BAD. SO I HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD THAT I DEFINITELY NEEDED A NEW TRANSMISSION. WHEN MY HUSBAND SPOKE TO THE MAN HE ASKED IF IT WAS COMMON IN THAT VEHICLE FOR THE TRANSMISSION NOT TO LAST. THE MAN TOLD HIM YES THAT IT IS A FAULTY DESIGN ON FORDS PART AND THAT THEY ACTUALLY HAVE ANOTHER ONE AT THERE SHOP FOR THE SAME.PROBLEM. I AM BY NO MEANS HARD IN MY VEHICLE AND I DONT FEEL THAT TRANSMISSION PROBLEMS SHOULD BE SOMETHING TO WORRY ABOUT IN A VEHICLE THAT IS 3 YEARS OLD.