NHTSA Complaint #11282578 — 2018 FORD ESCAPE

THE VEHICLE WAS PURCHASED IN MAR/APR 2019 WITH 3000 MI. THE VEHICLE HAD ALL REGULAR MAINTENANCE CHECKS PRIOR TO THE 11/11/19 INCIDENT. THERE WERE NO VEHICLE ALERTS REGARDING COOLANT OR ENGINE OVERHEATING PRIOR TO THIS INCIDENT. AT 17349MI, THE VEHICLE WAS PARKED AFTER A 35MIN DRIVE ON THE TOLLWAY. THE VEHICLE HAD ONE COOLANT/HOT ENGINE WARNING AFTER THE VEHICLE HAD BEEN PARKED FOR 2.5HRS IN SUB-ZERO WEATHER. I TURNED OFF AND THEN ON AGAIN 5 MIN LATER. THIS TIME THE ENGINE SHUT ITSELF OFF IMMEDIATELY FOLLOWING THE KEY TURN.THE VEHICLE'S ENGINE "LOCKED UP" AND IS AT THE DEALERSHIP AWAITING REPAIR. I HAVE BEEN TOLD THIS REPAIR COULD TAKE 4-6 WEEKS BECAUSE ENGINES ARE ON BACK ORDER AND GENERALLY TAKE UP TO TWO WEEKS TO INSTALL. THE DEALERSHIP ALSO STATES THAT THERE WAS NO WAY THAT THIS REPAIR WOULD HAVE BEEN FOUND IN PREVIOUS MAINTENANCE CHECKS.