NHTSA Complaint #11282476 — 2016 JEEP RENEGADE

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE BOLTS ON EACH WHEEL WERE CORRODED AND EXPANDED. THE CONTACT TOOK THE VEHICLE TO DAN WELLE CHRYSLER DODGE JEEP RAM (1505 MAIN ST S, SAUK CENTRE, MN 56378, (320) 352-5255) FOR NEW TIRES. IN ORDER TO REMOVE THE BOLTS FROM THE WHEELS, THE MECHANIC HAD TO USE A DIFFERENT SIZE SOCKET AND A VICE GRIP, WHICH TOOK APPROXIMATELY THREE AND A HALF HOURS. THE MECHANIC INFORMED THE CONTACT THAT HE NEEDED TO PURCHASE NEW BOLTS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND STATED THAT THEY WERE NOT GOING TO ISSUE A RECALL UNLESS MORE CUSTOMERS COMPLAINED ABOUT THIS MATTER. THE BOLTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS 68,100.