NHTSA Complaint #11282169 — 2017 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	11282169
Vehicle	2017 TOYOTA PRIUS
Component	STEERING
Date of Incident	November 13, 2019
Date Filed	November 25, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE TRAVELING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING ABILITY BECAME VERY DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DMARK TOYOTA (15933 N IDAHOCENTER BLVD, NAMPA, ID 83687) WHERE IT WAS DETERMINED THAT A SENSOR ON THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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