NHTSA Complaint #11209120 — 2017 TOYOTA PRIUS STEERING

Complaint Details

ODI Number	11209120
Vehicle	2017 TOYOTA PRIUS
Component	STEERING
Date of Incident	May 21, 2019
Date Filed	May 21, 2019
Mileage	2,300 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT LOST CONTROL. AS A RESULT, THE VEHICLE CRASHED INTO A STORE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO EDMARK TOYOTA (LOCATED AT 15933 N IDAHO CENTER BLVD, NAMPA, ID 83687, (208) 468-8000) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT AVAILABLE.

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