NHTSA Complaint #11281360 — 2015 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11281360
Vehicle	2015 CADILLAC CTS
Component	UNKNOWN OR OTHER
Date of Incident	November 20, 2019
Date Filed	November 20, 2019
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

CUE SCREEN BEGINS SHAKING AND TOUCH SCREEN DOES NOT WORK. THIS SCREEN CONTROLS HEATING, AIR CONDITIONING, RADIO, NAVIGATION, PHONE, SETTINGS. I HAD IT REPLACED AT 26,053 MILES WHILE STILL UNDER WARRANTY, AND AT 63,000 MILES, OUT OF WARRANTY, IT IS DOING THE SAME THING.

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