NHTSA Complaint #11281307 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE ENGINE OFF. THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO LUTHER NORTH COUNTRY FORD (10401 WOODCREST DR NW, COON RAPIDS, MN 55433, (612) 424-7648) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED AND THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24922501. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS INVALID.