NHTSA Complaint #11281240 — 2013 FORD F-150

THE END OF LAST MAY, PULLING OUR CAMPER UP THE RATON PASS, IN A CONSTRUCTION ZONE AND A FOGGY SLEET STORM THE MIL ILLUMINATED, THE ENGINE DIED AND WE WERE BARELY ABLE TO NEGOTIATE OUR WAY BACK TO THE SHOULDER, AFTER JUST HAVING MERGED INTO THE LEFT LANE. WE WERE ABLE TO RESTART THE TRUCK AND IT DIED A COUPLE MORE TIMES ALONG THE WAY SO WE TOOK IT TO XIT FORD IN DALHART TX. THE TECH THERE FOUND A BUNCH OF CODES STORED IN THE PCM, CLEARED THEM AND SENT US ON OUR WAY AND THE DRIVE BACK TO DALLAS WAS UNEVENTFUL. AFTER WE GOT HOME, THE WIFE WAS DRIVING HER TRUCK ON THE FREEWAY AND IT DIED ON HER ON 3 DIFFERENT OCCASIONS, SO I TOOK IT TO NORTH CENTRAL FORD, SINCE THEY HAD DONE A PCM RECALL RE-FLASH (19V-075) ON IT PRIOR TO LEAVING FOR OUR TRIP. THEY TOLD US THERE WAS AN EVEN NEWER RE-FLASH AND THE PREFORMED THAT AND IT SEEMED TO SETTLE DOWN. WITH THE RECENT COLD SNAP WE HAVE HAD, THE TRUCK HAS STARTED TO EXHIBIT A "A CRANK NO-START" SYMPTOM AND WITH A LITTLE RESEARCH I CAME ACROSS "TSB 15-0137" WHICH FITS ALL OF OUR SYMPTOMS TO A TEE. THIS IS A VERY DANGEROUS SITUATION... HAVING YOUR TRUCK DIE ON YOU, WHILE PULLING A TRAILER, UP AN ALMOST 8000 FOOT PASS, IN A STORM... IT IS A WONDER WE WERE NOT KILLED! THE TSB WAS PUBLISHED SEPTEMBER 2, 2015 AND COVERS F150 MODEL YEARS 2009 - 2014. I BELIEVE FORD SHOULD ISSUE A RECALL FOR THIS, THERE ARE MANY PEOPLE ON THE INTERNET COMPLAINING ABOUT HAVING THE SAME ISSUE AND I WOULD NOT HAVE FOUND THE CURE WITHOUT THEM. THE ISSUE IS CAUSED BY THE FUEL PUMP CONTROL MODULE FUSE NOT HAVING CONTACTS LARGE ENOUGH TO CARRY THE CURRENT REQUIRED, GETTING HOT AND MELTING IN THE FUSE BOX. THE REMEDY LISTED IN THE TSB IS A NEW FUSE WITH CONTACTS AT LEAST 10 TIMES LARGER. WHEN I CHECKED OUR TRUCK FUSE 27 WAS INDEED MELTED AND I ORDERED EL3Z-14293-A AS SPECIFIED IN THE TSB. I AM ALSO SURPRISED THAT NEITHER DEALERSHIP SEEMED TO KNOW ABOUT THE TSB.