NHTSA Complaint #11713310 — 2013 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11713310
Vehicle 2013 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

"recall" (as described on Ford's website) no. 19N01 is not actually a recall. It's a "Customer Satisfaction Program" that extends warranty on the transmission of my truck to 150000. I was just over that amount of miles when my leadframe became faulty and did exactly what this covers. I was going 70mph and it suddenly dropped into 1st gear and I came to a screeching halt and was thrown into the steering wheel. Luckily nobody was behind me and there were no injuries. Why this isn't a full recall as it is INCREDIBLY dangerous is beyond me. I don't think it's right that this wasn't covered for ALL vehicles with these problems no matter what time or number of miles. I am looking for compensation for the replaced leadframe because Ford KNEW about the problem but chose not to issue a full recall, even though they called it a recall. This put many people in such dangerous situations and my truck still shifts hard to this day. Why is Ford not helping me just because I was just over 150,000 miles.

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