NHTSA Complaint #11280871 — 2018 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11280871 |
| Vehicle | 2018 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
MY 2018 JEEP CHEROKEE LATITUDE HAS BEEN STALLING DUE TO HIGH OIL CONSUMPTION (PER THE DEALER). THE STALLS HAPPEN WHILE DRIVING WHEN BRAKING OR MAKING TURNS. THERE IS NO WARNING, THE ENGINE JUST SHUTS OFF, WITH LOSS OF POWER STEERING. WHEN THIS OCCURS, NEED TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND WAIT A COUPLE MINUTES. AS YOU CAN IMAGINE, THIS IS EXTREMELY DANGEROUS AS IT HAS HAPPENED ON THE HIGHWAY AND IN CITY DRIVING. IN TWO SCENARIOS, I WAS ALMOST REAR ENDED AND IN ANOTHER, I STALLED IN THE MIDDLE OF A BUSY INTERSECTION. I'VE TAKEN THE JEEP TO MY DEALERSHIP WHO TELLS ME THAT THIS IS A KNOWN ISSUE AND THEY CAN'T DO ANYTHING ABOUT IT. THEY SUGGESTED I DO AN "OIL CONSUMPTION TEST" TO SEE IF THE ENGINE IS PERFORMING AS DESIGNED, WHICH ENTAILS ME BRINGING THE VEHICLE TO THE DEALERSHIP EVERY 1,000 MILES TO CHECK OIL LEVELS (EXTREMELY INCONVENIENT). I'VE ALSO OPENED A CASE WITH CHRYSLER/FIAT WHO SAYS I NEED TO COMPLETE THE CONSUMPTION TEST BEFORE THEY CAN MAKE ANY DETERMINATION. I'VE RESEARCHED THIS ISSUE AND THERE ARE HUNDREDS OF JEEP OWNERS COMPLAINING OF THE SAME ISSUE. CHRYSLER/FIAT NEEDS TO DO SOMETHING ABOUT THIS ISSUE AS IT IS EXTREMELY DANGEROUS. PLEASE LET ME KNOW IF THERE IS ANY ADDITIONAL INFORMATION NEEDED.
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