NHTSA Complaint #11280616 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11280616
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	October 18, 2019
Date Filed	November 17, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON VARIOUS OCCASIONS (3 SO FAR) THE "SERVICE SHIFTER" WARNING MESSAGE CAME ON. BY SHUTTING OFF THE IGNITION THE PROBLEM WOULD CLEAR. ON NUMEROUS OTHER OCCASIONS I GOT A "CHECK TRANSMISSION" ...UNKNOWN PROBLEM WARNING. THESE WARNING MESSAGES ALL OCCURRED WHILE THE VEHICLE WAS IN MOTION, ON CITY STREETS UNDER NORMAL DRIVING CONDITIONS. I TOOK THE VEHICLE TO MY DEALER AND A CHECK CAME UP WITH "TRANSMISSION MODULATOR, UNKNOWN PROBLEM" WAS NOTED. AN APPOINTMENT WAS MADE BUT THE MESSAGES CLEARED ON IT'S OWN (2 OCCASIONS FOR THE TRANSMISSION WARNING). THE DEALER ADVISED ME THAT NOTHING COULD BE DONE WITHOUT THE MESSAGE BEING ACTIVE.

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