NHTSA Complaint #11280239 — 2015 FORD F-250

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11280239
Vehicle	2015 FORD F-250
Component	SERVICE BRAKES
Date of Incident	September 23, 2019
Date Filed	November 15, 2019
Mileage	156,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE ABS SYSTEM AND THE ADVANCED AUTO TRAC MALFUNCTION AND CAUSES LOSS OF BREAKS. FORD CAN NOT DIAGNOSE THE PROBLEM AND SEEMS UNWORRIED ABOUT THE ISSUE. I HAVE QUESTIONED FORD ABOUT THIS PROBLEM AND THE RESPONSE I GET IS IT COULD BE A NUMBER OF ISSUES. THEY WANT TO START CHANGING PARTS AT MY COST WITHOUT KNOWING WHAT IT IS OR NOT WANTING TO ADMIT WHAT THE PROBLEM IS. THIS HAPPENS WHEN THE TRUCK IS IN MOTION AND HAPPENS WITHOUT CAUSE. A BELL GOES OFF YOU LOSE POWER FOR A SHORT PERIOD OF TIME AND LOSE BREAKS FOR PERIODS OF TIME WHILE BELLS ARE GOING OFF.

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