NHTSA Complaint #11279859 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11279859
Vehicle 2016 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

AT 84,000 MILES, MY CAR STARTED JERKING AND HESITATING AS IT WAS TRYING TO GO INTO 2ND AND THIRD GEAR...THEN THE REVERSE WOULDN'T WORK AT ALL. THANKFULLY, I WAS ALMOST HOME WHEN THIS HAPPENED, AS THE CAR BECAME UNDRIVABLE. I WOULD HIT THE GAS AND IT WOULDN'T GO ANYWHERE....I HAVE IT AT A REPAIR SHOP AND WAS TOLD THIS IS COMMON ISSUE WITH FORD ESCAPES AND THEY ARE SURPRISED THAT FORD HASN'T ISSUED A RECALL. I HAVE TO REPLACE THE ENTIRE TRANSMISSION AT THE COST OF $5,500. I AM NOT COVERED AS THE POWERTRAIN IS ONLY COVERED UP UNTIL 60,000 MILES. I AM SO DISGUSTED THAT THIS IS A COMMON PROBLEM AND I HAVE TO PAY SO MUCH MONEY. I AM A SINGLE MOTHER AND THIS IS NOT SOMETHING I CAN AFFORD, BUT I HAVE TO CHOICE BUT TO GO INTO DEBT.

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