NHTSA Complaint #11279838 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11279838
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	November 1, 2019
Date Filed	November 13, 2019
Mileage	235,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I HAD 2 RECALLS CARRIED TO UNIVERSITY KIA, HUNTSVILLE ALABAMA. DAYS LATER THE CAR BROKE DOWN HAD TO HAVE IT TOWED BACK TO SAID DEALER TO FIND OUT ORIGINAL SERVICE COORDINATOR WAS FIRED TOLD HE WAS NOT PERFORMING RECALLS. MY CAR HAS BEEN BACK AT DEALER FOR 8 DAYS NOW NOT FIXED WAS TOLD CONVERTER WAS STOPPED UP AND COMPUTER HAD NOT BEEN UPGRADED. LEAVING US WITH NO TRANSPORTATION TO GET BACK AND FORTH TO WORK. NEED HELP!! PLEASE

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