NHTSA Complaint #11279761 — 2013 BMW X3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11279761 |
| Vehicle | 2013 BMW X3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 107,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
WE EXPERIENCED A COMPLETE ENGINE FAILURE WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40 MILES PER HOUR ON A CITY STREET. WE RECEIVED A "DRIVETRAIN MALFUNCTION" WARNING, SOMETHING THAT WE HAVE RECEIVED INTERMITTENTLY OVER THE PAST YEAR, WHICH WAS PREVIOUSLY DIAGNOSED AS A MINOR ISSUE. WE NOTICED A CHANGE IN ENGINE NOISE AND PERFORMANCE, WHICH WAS UNUSUAL. WHILE ATTEMPTING TO BRING THE CAR TO A BMW DEALERSHIP FOR SERVICE, A "LOW OIL PRESSURE" WARNING CAME ON AND THE ENGINE QUIT APPROXIMATELY 10 SECONDS LATER. I WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT, WHERE WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN GUIDES AND ADVISED US THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, WE WERE OPERATING UNDER THE FAVORABLE CONDITIONS TO SAFELY STOP THE VEHICLE; HOWEVER, THE FAILURE IS SUDDEN AND POTENTIALLY DANGEROUS. THROUGH RESEARCH, WE NOW KNOW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE FOR THIS PARTICULAR YEAR AND MODEL. WE ATTEMPTED TO RESOLVE THE ISSUE WITH BMW NORTH AMERICA. THEY ARE AWARE THAT THIS IS A COMMON PROBLEM AND WERE UNWILLING TO PROVIDE ANY ASSISTANCE.
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