NHTSA Complaint #11279675 — 2018 TOYOTA RAV4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11279675
Vehicle	2018 TOYOTA RAV4
Component	POWER TRAIN
Date of Incident	November 6, 2019
Date Filed	November 12, 2019
Mileage	18,253 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE VEHICLE JERKS AND MAKES LOUD NOISE WHEN THE EV MODE TURNS ON MOMENTARILY AT 60 MILES PER HOUR. THIS USUALLY HAPPENS WHEN GOING DOWN HILL AND PRESSING ACCELERATOR AFTER RELEASED FOR A FEW MINUTES. THIS DOES NOT ALWAYS HAPPEN BUT WHEN IT DOES, FEELS LIKE THE REAR TIRE HAS BUSTED AND THE CAR IS BEING FORCED TO MOVE. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE REPORTED IT TO TOYOTA BUT THE DEALER CANNOT REPLICATE THE PROBLEM. IT HAS OCCURRED AT LEAST 8 TIMES SO FAR SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2018.

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