NHTSA Complaint #11279648 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11279648
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	November 12, 2019
Date Filed	November 12, 2019
Mileage	124,520 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

ELECTRIC POWER STEERING GOES OUT ALL OF A SUDDEN WHILE I'M DRIVING. I HAVE TO MAN HANDLE THE WHEEL TILL IT COMES BACK AND IT ALMOST CAUSED A COUPLE OF BAD ACCIDENTS. I DON'T LIKE FEELING UNSAFE DRIVING A CAR I'M PAYING FOR ESPECIALLY WITH MY KIDS IN IT. TOOK IT TOO THE DEALERSHIP TO GET DIAGNOSED AND MY TORQUE SENSOR IN THE STEERING COLUMN HAS A BAD CONNECTION, AND CAN CAUSE THE WHEEL TO LOCK UP. THE MOST FRUSTRATING PART IS MY PARTICULAR VIN IS NOT COVERED WITH THE RECALL FOR THE EXACT SAME ISSUE WITH OTHER 2011 FORD ESCAPES. I DON'T HAVE $700 TO DISH OUT AT ALL TIMES WORKING FOR THE ARMY. WOULD BE AWESOME IF THE RECALL WOULD COVER ALL 2011 ESCAPES SO I CAN GET THE ISSUE FIXED AND MY FAMILY DOESN'T HAVE TO STRESS ABOUT IT ANYMORE.

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Recent Complaints for the 2011 FORD ESCAPE

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