NHTSA Complaint #11279305 — 2014 MAZDA CX-5

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11279305
Vehicle	2014 MAZDA CX-5
Component	EXTERIOR LIGHTING
Date of Incident	November 10, 2019
Date Filed	November 10, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE ENGINE OF MY MAZDA CX-5 2014 TURNED OFF WHEN I GOT HOME BUT I DIDN'T REALIZE THAT ALL THE ACCESSORIES STAYED ON. AS A RESULT, THE CAR DIDN'T START THE NEXT DAY AND IT RAN OUT OF BATTERY. TURNING IT COMPLETELY OFF WAS NOT AN EASY TASK. I HAD TO RESEARCH ONLINE TO FIGURE OUT THE TRICK MOVING THE SHIFT LEVER AND REALIZED THAT THIS IS A VERY COMMON ISSUE. I CHECKED ONLINE AND FOUND A THREAD THAT IS INCLUDED AT THE END OF THIS MESSAGE. MAZDA SHOULD TAKE RESPONSIBILITY AND GET THE CARS FIXED WITH A RECALL BUT IT SEEMS THAT THEY ARE JUST DENYING THE SITUATION. EVEN THOUGH IT DOESN'T REPRESENT A SAFETY ISSUE WHILE DRIVING A CAR, IT DOES REPRESENT A HUGE INCONVENIENCE TO OWNERS, AS WELL AS TIME AND MONEY. THE KNOWN FAULTY PART THAT NEEDS TO BE REPLACED IS THE KDY0-46-040 SWITCH. ONLINE THREAD WITH MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

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