NHTSA Complaint #11162853 — 2014 MAZDA CX-5

VEHICLE WAS PUT INTO DRIVE & IT WOULD NOT MOVE FORWARD 03/20/2018 AND IT ROLLED BACKWARDS. ALSO UNABLE TO SHUT VEHICLE OFF ONCE IT IS PARKED. CONTINUOUS ISSUES TO TURN THE VEHICLE OFF ONCE IT IS PARKED. LIGHTS STAYS ON THE DASHBOARD & RADIO CONTINUE TO PLAY MUSIC. I HAVE BEEN HAVING ISSUES FOR TWO YEARS NOW TURNING THE VEHICLE OFF AND MAZDA IS NOW TELLING ME THAT IT IS BECAUSE OF MY PHONE CHARGER IS WRAPPED AROUND THE GEAR STICK WHY IT WILL NOT GO INTO PARK AND THE ISSUE IS THE VEHICLE CONTINUOUSLY HAVING ISSUES TO TURNING OFF.. I HAVE A VIDEO RECORDING OF THE CHARGER WRAPPED AROUND THE GEAR STICK AND THE VEHICLE PUT INTO PARK WITH NO ISSUES. I ALSO BOUGHT THE PHONE CHARGER LONG AFTER THIS ISSUE STARTED. THEY CHANGED THE SHIFTER 03/2018 BECAUSE IT WAS NO GOOD AND THEY CHARGED ME FOR AN ITEM THEY ARE AWARE OF HAS ISSUES. I HAD TO GOOGLE HOW TO TURN MY VEHICLE OFF 11/27/2018.