NHTSA Complaint #11279091 — 2016 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11279091
Vehicle 2016 DODGE GRAND CARAVAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 65,965 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE FIRST THING TO GO WRONG WITH THIS VEHICLE WAS THE TELEVISION STOPPED WORKING AND THEY FIXED IT ONCE AND IT WENT OUT AGAIN BUT I DID NOT TAKE IT BACK BECAUSE IT WOULD HAVE COST ME OUT OF POCKET .THE NEXT THING TO GO WRONG WAS THE DRIVER SIDE BACK DOOR WOULD NOT OPEN THEY HAD TO KEEP IT FOR A DAY OR TWO FOR THAT. THE NEXT THING TO GO WRONG WAS THE CYLINDER HEAD THEY TOOK A WEEK TO FIX IT BUT THE CAR STILL HAD WEAK ENGINE PERFORMANCE AND ENGINE MISFIRE SO I TOOK IT BACK FOR THEM TO CHECK IT AGAIN AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDSHIELD WIPER SQUIRTER IS ALSO BROKEN. THE NEXT THING TO GO WRONG WAS THE GEAR SHIFTER, THE CAR WOULD NOT MOVE AND WAS STUCK IN DRIVE WITH KEY STUCK IN THE IGNITION WE HAD JUST GOTTEN IN THE CAR .I TRIED TO TURN THE CAR OFF AND BACK ON BUT THE ENGINE WOULD NOT CRANK. I HAD TO HAVE IT TOWED IN TWICE AND RENT A CAR ON MY OWN INSURANCE DOESN'T PROVIDE RENTAL UNLESS YOU HAVE A ACCIDENT. WHEN THAT HAPPENED MY FAMILY OF SIX WAS IN THE CAR. I HAD TO PAY FOR EVERYTHING OUT OF POCKET. THE PROBLEMS STARTED AFTER 2 YEARS AND THE CAR IS ONLY THREE YEARS OLD AND FOUR MORE YEARS TO PAY FOR IT .I WAS ADVISE BY AN AGENT AT DODGE JEEP CHRYSLER TALLAHASSEE FL THAT IF I CONTINUED TO PAY MY WARRANTY WOULD BE EXTENDED.

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