NHTSA Complaint #11278800 — 2017 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11278800
Vehicle	2017 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	November 7, 2019
Date Filed	November 8, 2019
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHEN THE TEMPERATURE DIPS BELOW FREEZING, DOOR WILL NOT LATCH ON DRIVERS SIDE. EXTREMELY DANGEROUS. ONLY REMEDY I HAVE FOUND IS TO EITHER PARK IN A GARAGE (NOT POSSIBLE FOR ME) OR TO CLOSE THE DOOR AND HIT THE LOCK BUTTON. THE DOOR WILL NOT FULLY CLOSE, BUT AFTER TRUCK GETS TO WARMING TEMP, IT EVENTUALLY WILL LATCH. JUST A SUPER DANGEROUS SITUATION ESPECIALLY WHEN YOU NEED THE TRUCK TO GET TO WORK OR SOMETHING AND HAVE NO OTHER MODE OF TRANSPORT. I BELIEVE THERE IS A SAFETY BULLETIN BUT MY VIN COMES BACK WITH NO RECALLS.

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