NHTSA Complaint #11278692 — 2018 DODGE JOURNEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11278692
Vehicle	2018 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	July 10, 2019
Date Filed	November 7, 2019
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE (503-746-9621, LOCATED AT 767 SW BASELINE ST, HILLSBORO, OR 97123) WHERE IT WAS DETERMINED THAT THE LEAK WAS NOT PROBLEMATIC AND WOULD NOT BE REPAIRED. THE FAILURE RECURRED WITH MORE LEAKS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

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