NHTSA Complaint #11278389 — 2017 FORD F-350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11278389
Vehicle	2017 FORD F-350
Component	STRUCTURE:BODY
Date of Incident	October 27, 2019
Date Filed	November 6, 2019
Mileage	10,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE TAILGATE AT TIMES COMES UNLATCHED. I DO HAVE A CANOPY WHICH KEEPS THE TAILGATE FROM DROPPING DOWN ALL THE WAY. TRUCK ONLY HAS 10700 MILES ON IT AND IS STILL ON WARRANTY. I HAVE TAKEN IT TO THE DEALER TWICE, THEY CANNOT DUPLICATE THE PROBLEM, NOR FIND ANYTHING WRONG. I HAVE CALLED FORD CUSTOMER SERVICE 3 TIMES, AND HAVE DONE WHAT THEY TOLD ME TO DO, BUT THEY DO NOT FOLLOW THROUGH WITH WHAT THEY TELL ME THEY ARE GOING TO DO. VECHICLE IS IN MOTION, AND HAS HAPPENED WHEN PULLING MY CARGO TRAILER. DATE BELOW WAS THE LAST TIME THIS HAPPENED. I DO NOT DRIVE THIS VECHICLE MUCH.

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