NHTSA Complaint #11278343 — 2014 NISSAN ALTIMA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11278343
Vehicle	2014 NISSAN ALTIMA
Component	POWER TRAIN
Date of Incident	November 2, 2019
Date Filed	November 5, 2019
Mileage	84,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO BUCKEYE NISSAN (3820 PARKWAY LN, HILLIARD, OH 43026, (614) 771-2345) WHERE THE TORQUE CONVERTER AND TRANSMISSION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY PERFORMED UPDATES TO THE NEW TRANSMISSION AND ASSURED THE CONTACT THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,300.

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