NHTSA Complaint #11278287 — 2011 KIA SORENTO

VEHICLES INTERIOR LIGHTS, INTERIOR DASH LIGHTS, HEADLIGHTS AND OTHER PANEL LIGHTS CLICK AND FLICKER OFF AND ON DURING VARIOUS PERIODS OF TIME. THE HEADLIGHTS STAY OFF FOR A FEW SECONDS AND REPETITIVELY AT RANDOM TIMES. THIS HAS OCCURRED BOTH EARLY IN THE MORNING, IN THE EVENINGS, IT ALSO HAPPENS JUST IN THE MIDDLE OF THE DAY TO THE DASH LIGHTS AND WITH THE CLICKING. THIS HAS OCCURRED IN WINTER AS WELL AS SUMMER. ORIGINALLY IT ONLY OCCURRED WHEN IT WAS RAINING, NOW IT OCCURS DAILY. THIS HAS OCCURRED WHEN THE VEHICLE HAS BEEN IN PARK AND WHILE DRIVING ON HIGHWAYS, ON BACK ROADS, ALSO AT STOP LIGHTS OR A STOP SIGN. THE CLICKING HAS ALSO OCCURRED WHEN THE VEHICLE HAS BEEN OFF, IT WILL START MAKING CLICKING NOISES COMING FROM THE DASH AREA, THE SAME NOISE AS IT MAKES WHEN THE HEADLIGHTS AND INTERIOR AND DASH LIGHTS FLICKER WHEN IT IS ON. ALSO AFTER HAVING A RECALL REPAIRED I AM STILL HAVING PROBLEMS WITH THE ENGINE START STOP NOT STARTING, AS WELL AS THE DOORS NOT UNLOCKING WITH THE KIA REMOTE OR BY PUSHING THE BUTTON ON THE EXTERIOR HANDLE. THE VEHICLE HAS ALSO LOST STEERING CONTROL DURING EXCESSIVE RAIN. THIS OCCURRED ON A SIDE STREET WHILE I WAS ATTEMPTING TO TURN OFF OF A MAIN ROAD ONTO A SIDE ROAD THE VEHICLE WOULD NOT TURN. IT PROCEEDED TO GO AT A DIAGONAL, ONLY PARTIALLY TURNING INTO A FRONT LAWN DURING THE TURN. IT WAS RAINING WHEN THIS OCCURRED. I KNOW THERE HAVE BEEN OTHER ISSUES WITH THE PHANTOM HEADLIGHTS IN OTHER KIA MODELS. AND THEY ARE NOT FIXING THE ISSUE, THEY ARE SAYING IT IS NOT OCCURRING. ALSO THEY ARE SAYING THEY NEED TO REPLACE A PART THAT COST $400 BUT IT MAY NOT FIX THE ISSUE. I HAVE LEFT THE MANAGER A MESSAGE AT THE KIA IN MYRTLE BEACH AND HAVE ASKED FOR A GOOD FAITH REPAIR AND I HAVE NOT HEARD BACK.