NHTSA Complaint #11278228 — 2017 RAM 1500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11278228
Vehicle 2017 RAM 1500
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 27,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019

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