NHTSA Complaint #11278150 — 2012 FORD ESCAPE

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 55 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD AN ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. LATER THAT DAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THERE WAS NO POWER STEERING ABILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 173,425.