NHTSA Complaint #11611368 — 2012 FORD ESCAPE

The contact owns a 2012 Ford Escape. The contact stated that while pulling into a parking space the vehicle suddenly accelerated hitting a parking sign causing it to fall and hit another vehicle. Then the vehicle crashed into another parked vehicle. The vehicle's passenger side of the bumper and headlight had been damaged. The vehicle was able to be steered in another direction while the brake pedal was aggressively pressed causing the vehicle to come to a stop. The air bags did not deploy. The vehicle that the parking sign fell onto had received paint damage on the hood of the vehicle and the parked vehicle's bumper had detached from the vehicle. There were no injuries. No medical attention was needed. A police report was filed. The The vehicle was towed to an independent mechanic where it was diagnosed that the throttle body had failed. The mechanic had shared that the vehicle was included in a TSB (ID number unknown). The contact had called the dealer and was informed that the vehicle was no longer covered under the TSB due to the time duration at which it was active had since passed. The vehicle had been repaired by the mechanic. The vehicle was taken to the dealer where the diagnosis was confirmed and the throttle body was repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.