NHTSA Complaint #11278101 — 2018 FORD ESCAPE

CHECK ENGINE LIGHT HAS REPEATEDLY TURNED ON. EVERY TIME, THE DEALER HAS "RESET THE COMPUTER" AND SENT ME ON MY WAY. LAST WEEK, THEY TOLD ME THE ENGINE HAD TO BE REPLACED AND I WOULD BE WITHOUT MY CAR FOR CLOSE TO 30 DAYS. THEY SAID THERE IS A PROBLEM WITH COOLANT LEAKING INTO THE PISTONS. THE SERVICE REP AT THE DEALER TOLD ME THIS WAS AN ISSUE ON ALL 1.5 ECOBOOST ENGINES. HE ALSO TOLD US NOT TO REPORT ANYTHING AND REFUSE ANY OFFERS FROM FORD AND JUST BRING THE CAR IN FOR REPAIR. THIS SEEMS LIKE ANOTHER FORD COVER UP LIKE THEY HAD WITH THEIR 2014 FOCUS MODEL AND THE FAULTY TRANSMISSION (A VEHICLE I ALSO HAD, AND CURRENTLY HAS A CLASS ACTION LAWSUIT). FORD HAS REPEATEDLY BEEN SHADY ABOUT HOW THEIR VEHICLES PERFORM AND REFUSE TO DO ANYTHING ABOUT IT UNTIL SOMEONE SUES THEM. THE FACT THAT THEIR SERVICE DEPARTMENT KNOWS EXACTLY WHATS GOING ON (THEY HAVE 56 LOANER CARS FOR CUSTOMERS WITH REPAIRS, AND ALL 56 VEHICLES WERE ALREADY GIVEN OUT WHEN I HAD MY PROBLEM) IS RIDICULOUS, AND IT SAYS ALOT THAT THEY STILL REFUSE TO ADMIT THEY DESIGNED A GARBAGE ENGINE.