NHTSA Complaint #11278022 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11278022
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	October 5, 2019
Date Filed	November 4, 2019
Mileage	70,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR WAS IN MOTION MAKING A KNOCKING SOUND. CAR FELT LIKE IT WAS GOING TO STALL SO I PULLED OVER TO THE SHOULDER. CAR STALLED WHEN I STOPPED. I TRIED TO START THE ENGINE AGAIN BUT ALL OF THE WARNING LIGHTS CAME ON AND NOTHING HAPPENED. I NOTICED LIGHT GRAY SMOKE COMING FROM UNDER THE HOOD. I WAS GOING TO POP THE HOOD TO CHECK IF THE CAR WAS OVERHEATING AND SMOKE BECAME THICKER AND BLACK SO ME AND MY KIDS EXITED THE CAR AND WENT A SAFE DISTANCE FROM THE CAR AND I CALLED 911.

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