NHTSA Complaint #11277424 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11277424
Vehicle 2017 CHEVROLET VOLT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 18,881 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY VOLT HAD A SUDDEN LOSS OF PROPULSION AND WARNING "ACTION REQUIRED - SHIFT TO PARK" AND WAS IN SERVICE AT MY LOCAL CHEVY DEALERSHIP FOR 41 DAYS TO SOLVE THIS DANGEROUS ISSUE. WHEN THE VEHICLE WAS RETURNED TO ME IT WOULD NO LONGER CHARGE TO 53 MILES ELECTRIC. ON MY LEVEL 1 CHARGER IT HAS CHARGED TO 52 OR 53 MILES SINCE THE FIRST DAY OF OWNERSHIP ON 1/24/17. THE VEHICLE WILL CHANGE TO 36 - 40 MILES NOW WHICH IS GREATER THAN A 30% LOSS OF ELECTRIC CHARGE. I AM NOT REFERRING TO DRIVING RANGE WHICH VARIES WITH CONDITIONS. THE PROBLEM HAS BEEN SERVICED BY THE DEALERSHIP 3 TIMES FOR A TOTAL OF 53 DAYS. THE PROBLEM SEEMS TO HAVE BEEN RESOLVED ON THE LAST SERVICE VISIT WHERE THE SHIFTER ASSEMBLY AND THE TRANSMISSION CONTROL WERE REPLACED. I AM NOW IN ARBITRATION WITH GM UNDER THE CALIFORNIA LEMON LAW AND THE BBB. I AM REQUESTING A BUYBACK OF THE VEHICLE FOR IMPAIRMENT OF USE, VALUE, AND SAFETY.

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