NHTSA Complaint #11277105 — 2017 TOYOTA PRIUS SERVICE BRAKES

Complaint Details

ODI Number	11277105
Vehicle	2017 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	October 23, 2019
Date Filed	October 30, 2019
Mileage	13,850 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS. WHILE THE CONTACT WAS REVERSING THE VEHICLE INTO A PARKING LOT, IT ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE AND CAUSED THE VEHICLE TO CRASH INTO A TREE. ALL THE AIR BAGS DEPLOYED. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOT AND DEEMED IT A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,850. *LN*JB

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